// Microsoft 365 · Intune · MDM

Microsoft 365 &
device management
done right.

Specialised IT consulting focused on Microsoft 365, Intune, and mobile device management. Deployment, support, and ongoing management — for businesses that can't afford downtime.

Microsoft365 primary focus
iOS·Android·Win device platforms
<1h response SLA
99.9% uptime SLA
services

What we do.

Microsoft-first. Deep expertise, not generalist support.

$ itcare --list-services
Microsoft365
CORE SERVICE
Microsoft 365
Full-stack Microsoft 365 management — from initial tenant setup and migration through to daily admin, licensing, and security hardening. We handle everything so your team can focus on work, not on IT tickets.
Tenant & identity
  • New tenant setup and configuration
  • Tenant-to-tenant migration
  • Entra ID (Azure AD) management
  • Single Sign-On configuration
  • Multi-Factor Authentication rollout
  • Conditional Access policies
Exchange Online
  • Exchange Online setup & migration
  • Mailbox management and delegation
  • Mail flow rules and routing
  • Shared mailboxes and distribution lists
  • Anti-spam and anti-phishing configuration
  • Email security (EOP, Defender)
Teams & collaboration
  • Microsoft Teams deployment
  • SharePoint Online sites and libraries
  • OneDrive for Business management
  • Teams governance and policies
  • Guest access configuration
  • Teams Phone / calling setup
Licensing & compliance
  • License audit and optimisation
  • Data Loss Prevention (DLP) policies
  • Retention labels and policies
  • Microsoft Purview compliance
  • eDiscovery configuration
  • Sensitivity labels and encryption
Security
  • Microsoft Defender for Microsoft 365
  • Identity Protection configuration
  • Privileged Identity Management (PIM)
  • Secure Score improvement
  • Security incident response
  • Audit log monitoring
Ongoing support
  • Day-to-day admin and helpdesk
  • User onboarding and offboarding
  • Monthly health reports
  • Proactive monitoring and alerting
  • Version updates and change management
  • Training and documentation
Exchange OnlineSharePoint TeamsEntra ID DefenderPurview OneDriveEOPPIM
MDM
CORE SERVICE
Intune & device management
End-to-end device management with Microsoft Intune as the primary platform. iOS, Android, Windows, and macOS — corporate and BYOD — with full policy control, app deployment, and compliance enforcement. We also work with Kandji, Mosyle, and Addigy for macOS-first environments.
MDM PLATFORMS
Intune (primary) KandjiMosyleAddigy
SUPPORTED PLATFORMS
Windows Windows 365 Apple (macOS · iOS · iPadOS) Android Enterprise
iOS enrollmentAndroid Enterprise Windows AutopilotApp Protection Conditional AccessBYOD policies MAMCompliance policies
SEC
SECURITY
Security & compliance
Identity-centric security built on Microsoft's stack. Conditional Access, MFA, DLP, Defender — hardened to reduce attack surface without slowing your team down.
MFA & SSPRConditional Access Defender for Microsoft 365DLP policies Identity ProtectionSecure Score
AZ
AZURE
Azure & hybrid identity
Entra ID setup, hybrid Active Directory, Azure VMs, backup and disaster recovery for SMB and growing enterprise environments.
Entra IDHybrid AD Azure VMsAzure BackupAD Connect
how it works

From contact to live.

Structured process. No surprises, no vague retainers.

01
// day 0 · free · no commitment
Discovery call
30-minute call — we audit your current Microsoft 365 tenant, device management setup, and pain points. No sales pitch, no commitment required. You get an honest view of where things stand.
deliverable: IT health summary PDF
02
// within 48 hours
Proposal & scope
Tailored plan with a clear scope, fixed pricing, and delivery timeline. No hidden costs, no retainers that expand silently. You know exactly what you're getting before signing anything.
deliverable: Statement of Work document
03
// structured sprints · weekly updates
Implementation
Microsoft 365 tenant configuration, Intune enrollment, policy rollout — executed in agreed sprints with weekly status updates, full documentation, and zero-downtime migration planning.
deliverable: full configuration documentation
04
// ongoing · <1h SLA · monthly reports
Managed support
Ticketed support, proactive monitoring, and monthly IT health reports. User onboarding and offboarding, license management, security alerts — your Microsoft 365 environment, always current, always compliant.
deliverable: monthly health report
contact

Let's talk.

Start with a free 30-minute call. No commitment, no pressure.

@
Email
hello@itcare.cloud
Response time
Within 1 business hour
🌍
Where we work
Remote-first · EU & UK
// what to expect
  • Reply within 1 business hour
  • Free 30-min discovery call — no obligation
  • Proposal with fixed pricing within 48h
  • No lock-in contracts for support plans
  • Direct line to the engineer, not a helpdesk queue
No spam. No sales calls. We'll reply within 1 business hour.

Message sent.

We'll get back to you within 1 business hour.
Talk soon.